Support Forum

We welcome your questions, comments and feedback regarding both editions of SQLite Expert. If you have a question or would like to provide any feedback, your first stop should be our support forum.

Email Support

If you prefer to contact us by email, please send an e-mail to support@sqliteexpert.com.

Before submitting a bug report:

	Make sure to first read the documentation included with the product.
	Make sure you can reproduce the problem with the latest version of the SQLite Expert.

When submitting a bug report:

	Please include the description of the problem, the steps to reproduce and what was the expected result. If the report is regarding an error message in the application, please include the generated report in the email (use the "Copy to clipboard" function on the error dialog).
	Please include a small sample database or an SQL script that reproduces the problem. Alternatively, you can try to reproduce the problem in the DBDEMOS sample database included with SQLite Expert (in File/Open Demo Database).
	If an error report is not available, please include the following information: operating system and service pack, CPU and amount of RAM installed on the computer.
	Please include "SQLite Expert" in the email subject.

Promotional Offer

Submit a bug report and get $25 discount when purchasing SQLite Expert Professional!

If you submit one or more bug reports in either SQLite Expert Personal or Professional, you will receive a promotional code by email which you can use when purchasing SQLite Expert Professional for $25 discount (over 40% of the original price).

Conditions:

	You must submit at least one bug report to qualify for this offer.
	Feature requests do not count as bug reports.
	The reported bug must be reproducible with the latest version of SQLite Expert.
	Multiple bug reports do not qualify for cumulative discount. That is, if you submit two bug reports you will not get a discount of $50 when purchasing SQLite Expert Professional.
	If you already purchased SQLite Expert Professional, you are not entitled to a partial refund if you submit a bug report. However, you qualify for a discount if you wish to purchase an additional license.